The phrase ‘soft skills’ incorporates a wide variety of personality traits, communication and people skills, social attitudes and emotional intelligence. These qualities (also known as ‘core skills’) are increasingly important for success in the workplace – and not just for those in leadership positions. Everyone can benefit from some focused training and development to help them realise their full potential.

Become more capable and confident in the workplace by connecting your strengths and skills to future employment opportunities. This course will help you understand more about soft skills, be able to identify your own unique qualities, and understand ways to strengthen those qualities.

By the end of the course, you will be able to:

• Define strengths and weaknesses, and list your own personal strengths and weaknesses.
• Define skills and differentiate them between hard and soft skills.
• Identify ways to improve your hard and soft skills.

Evaluate your strengths, weaknesses, and skills for possible job fit.